The background
According to the Technology Acceptance Model (TAM), the acceptance of new technological systems depends on two external factors which are considered as measurements of intention to use and likelihood of adoption. The users’ perception of value extraction from that technology is defined as perceived usefulness. The level of effort as a usability parameter in TAM is defined as perceived ease of use.
TAM, which was originally introduced by Fred Davis, offers a good basis to be used to increase trustworthiness and transparency in the new AI methods. TAM is a dominant framework that has been extensively used for investigating the various factors that influence users’ acceptance of technology. TAM postulates that the mediating role of two pivotal variables, namely perceived ease of use and perceived usefulness, is integral to the complex relationship between external system characteristics and the potential adoption and usage of the system
TAM has been extensively applied within the medical field to assess user acceptance and integration of emerging technologies, such as electronic health records, tele-medicine, and generic health information systems.
References
[1] Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user ac- ceptance of information technology. MIS quarterly, (pp. 319–340).
[2] Davis, T. C., Long, S. W., Jackson, R. H., Mayeaux, E. J., George, R. B., Murphy, P. W., & Crouch, M. A. (1993). Rapid estimate of adult literacy in medicine: a shortened screening instrument. Fam Med, 25, 391–395.
[3] Chau, P. Y., & Hu, P. J.-H. (2002). Investigating healthcare professionals’ decisions to accept telemedicine technology: an empirical test of competing theories. Information & Management, 39, 297–311.
[4] Holden, R. J., & Karsh, B.-T. (2010). The technology acceptance model: its past and its future in health care. Journal of Biomedical Informatics, 43, 159–172.
